Reference

Terms for your dgclub account

These terms explain how your dgclub account is opened, used and closed, including wallet steps for UPI, Paytm, PhonePe and Google Pay where local law permits.

Account useLocal lawWallet checksClosure rules
dgclub Terms for your dgclub account
CONTACT PATHS

Where to ask about any clause

If a clause is unclear or you want us to check a term before you continue, reach us through the same support paths we use for…

Live chat Use live chat when you need a quick check on a clause, a payment…
Email Send a full written request if you want a copy of the terms, a…
Help form Open the help form when you want us to trace a record or confirm…
RECORD CARE

How we handle records and access

We keep policy records beside your account records so we can answer questions about access, changes and closures without losing context.

Data use

We use your account name, phone number, payment references and device signals to confirm requests, spot mismatches and keep your record aligned with the person using it during the session.

Cookies

Cookies remember session state, language choice and form entries so the page does not reset every time you move between sections or return after a short break.

Account security

Keep your password, OTP and device access private. If you notice an unfamiliar login or a change you did not make, tell us at once so we can check the record and pause access if needed.

Retention

We keep account and payment records only as long as needed for legal duties, dispute handling and fraud checks. After that period, we archive or remove them under our retention process.

Change requests

To request a correction, copy or closure, send your account name, the clause or record you want changed and a short reason. We confirm once the request is processed.

Contact path

For a terms dispute, use support chat or email and include the clause number, date and account details so we can trace the right record without extra back-and-forth.

Questions on access and account changes

These answers cover access, changes, records and contact steps. Keep them beside the full terms, because local law and your account status can change what we can accept, hold or close. If a record does not match your details, we may ask for another check before a request moves ahead. That keeps the account trail clear if you later ask for correction or closure.

No. Access depends on local law, and we only make the account flow available where that law permits. If we cannot confirm eligibility, we may stop the flow or ask for more details.

You can ask for correction, a copy or closure where the law allows it. We may still keep some records for legal duties, but we will explain which parts remain and why.

We use your account details to manage access, verify actions, settle support requests and keep the record of any change you ask for. We do not use it outside those purposes without a lawful basis.

Cookies help remember your session, keep the page stable and preserve choices such as language or form state. You can clear them in your browser, but some parts may ask you to sign in again.

We keep account and payment records only for as long as needed for legal duties, dispute handling and fraud checks. After that, we archive or remove them under our retention process.

Send the clause number, your account name and a short explanation through support chat or email. That lets us trace the right record and reply without asking you to repeat the same details.

Yes. We may update them when law, payment rails or account steps change. When we do, the updated version applies from the stated date, and continued access means you accept it.